Broadvoice, VOIP Phone Service

Broadvoice is a VOIP service, also known as a digital phone service. Broadvoice can replace your local phone company if you have some sort of Broadband always on internet connection such as DSL, cable, fiber, etc. Broadvoice has been around since 2003, unlike many of the more recent VOIP providers. We have used the service since 2004 and prefer it over the other providers. We use Broadvoice both with, and without their VOIP adapter. We use a Talkswitch™ phone system for direct connection to Broadvoice (when used in this manner with Talkswitch™, each phone line functions as two phone lines, i.e., you can get or place two separate calls at the same time).

VOIP service can be very useful in todays small business world and at home. With VOIP, it’s easy to get numbers outside of you area, to make you more reachable to your customers or family. Also, Broadvoice can generally save quit a bit of money over your local phone company, with a lot more features. In home use, many people we know have no local phone line any more, they use only VOIP. I, the author, have only Broadvoice at my house and I have a local number in the city where my Dad lives, many states away.

Broadvoice is cheaper than their major competitors. But, it is no less a service. With any VOIP service, call quality depends on a variety of factors such as your ISP connection speed and consistency, your router, whether or not you use QOS, and other factors. For us, call quality is outstanding in general, more than good enough for our needs. Unlike the largest competitor, Broadvoice has business plans that allow connection to your VOIP phone system. If you are a business, and it is absolutely necessary 100% of the time to have perfect call quality with no exceptions, do not go with any VOIP service as you cannot guarantee that.

Broadvoice has 8 data centers you can connect to. You can use it with regular phones by using the Broadvoice adapter, or, you can use it with a large number of phone systems supporting VOIP with or without an adapter. Broadvoice has plans for in state, throughout the US, WorldWide, and for business. Broadvoice can also do video calls and can work with WiFi. It is available nationwide and you can get a number local to most areas of the country. However, there is no requirement that the number be in your area, sometimes, it is to your advantage to get a number in a nearby large city...

Broadvoice has a large number of features. They will post your number if possible to their service. Features of Broadvoice included with every plan include:

• Anonymous call rejection
• Broadvoice call manager
• Call forwarding, always, selective, and no answer
• Call Hold
• Caller ID blocking
• Caller ID with name
• Broadvoice supports Call notify
• Call return
• Call transfer
• Call waiting
• Distinctive ring
• Directory Assistance
• Do not disturb
• Last number redial
• Outlook integration
• Priority alert
• Simultaneous ring
• Broadvoice has Softphone support
• Speed dial
• Three way calling
• Voice mail, and aliases

Other Broadvoice features available for a slight surcharge include:

• Alternate numbers, including toll free and UK based
  

Broadvoice features are turned on and off via online access. No need to wait on your local phone company any more!
If you need any assistance with understanding Broadvoice before buying it, please contact us. We can help you make the right decision.

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